State Farm® Insurance Agent Curtis Lee

"Renewal after I had delayed too long. The client assistant was very helpful and understanding. She provided reassurance while I was worried and anxious. Most of my problem was my fault for not paying on time, but there was also a problem with the misinformation on the company’s computer that would not allow me to pay online. Liz fixed everything."

"Been a State Farm customer forever. 30 years maybe? When I moved from WA state to my now native SF 20 years ago this is the group I adopted. They can always be reached. They're always helpful. In one rare instance they even offered me some good but harsh advice that I totally trusted, haha. Guess what? through various horrible instances of damage to property, the company and this subset family of them have been tremendous in their provision of services. Thanks most recently Kelsey!"

"⭐⭐⭐⭐⭐

I’ve had a great experience with this State Farm agency for over 15 years, especially working with Stanley Wong! Stanley is fantastic, professional, knowledgeable, responsive, and genuinely cares about making sure his clients are taken care of. He takes the time to answer questions, explain things clearly, and make the insurance process easy and stress-free. It’s clear that he goes above and beyond to provide excellent customer service. Having someone you can trust and rely on makes such a difference, and Stanley is exactly that kind of person. I highly recommend this agency, and if you have the opportunity to work with Stanley, you’ll be in great hands!"

"Very helpful people anytime I have any questions."

"We been with State Farm since 2018 and service has always been great. Our agent, Stanley is professional, helpful, kind, and efficient throughout the years. We highly recommend Stanley and his team."

"Curtis lee and his staff do a wonderful job. Even with Covid they were able to handle all my insurance needs. Thank you Curtis."

"I want to express awesome thanks to Kelsey - walked me through a car insurance update and next steps for a new transition and took my call late Friday because I forgot to ask something else. Then today , Curtis reached out to follow up on the details and locked it all in and literally in minutes received new coverage plan. I’m so grateful and very lucky to have such a team taking care our family !!! Thanks guys!!!"

"I’ve been a client of Curtis Lee’s State Farm office for several years now, and I’ve continued to be impressed with the level of service I receive. Curtis and his team have always been friendly, responsive, and genuinely helpful whenever I’ve had a question or needed assistance with my policies.

What I appreciate most is the consistency. Even after being a long-time client, I still feel like I’m treated with the same personal attention and care as when I first became a customer. They take the time to explain things clearly, make sure I understand my options, and are always there when I need them.

It’s not easy to find an insurance agent you feel comfortable trusting long-term, and I’m very happy to have found Curtis and his team. I highly recommend Curtis Lee’s State Farm office to anyone looking for reliable, personalized service in San Francisco."

"Kelsey is so helpful! She responds quickly and has helped me problem solve when I have questions about my policy on several occasions"

"I've been a customer of Curtis Lee's State Farm office for a number of years, and they have excellent, professional and responsive customer service. I highly recommend this State Farm office to anyone in the vicinity, (or beyond!).

Will V."

"Kelsey Lee provided me with excellent customer service on amending one of my policies. She was efficient and knowledgable. Thank you, Kelsey!"

"I spoke with Liz and asked questions. Liz did an amazing job answering to and assisting my concerns."

"Over the years, State Farm has been my go to insurance. I have received excellent service with Curtis Lee's State Farm. Everyone is quick to respond, helpful with payments, policy renewals, and quotes. Keep up the good work! Definitely recommend this office... Team Curtis Rocks!!!"

"Over 25 years and counting!"

"I have been with this Agency for many years and I appreciate that everyone is always so kind, patient and supportive. Thank you to Ginger, Stanly, Kelsey and the entire staff"

"The staff at Curtis Lee’s office have all been very friendly and helpful each time I’ve called. It makes it easy to work with this office and highly recommend."

"Ginger is the best. Smart & caring. Known her for years and always gave me the best advice. State Farm is lucky to have her.
Kimberly"

"Have been with State Farm for about 5 decades and have been with Curtis for over 3 decades. His office has always been an important part of my life in providing the insurance products that protected me from the all unexpected through out the years. His staff is extremely helpful and no questions go unanswered. I have always received 5 star service at his office and I am going to be a "lifer" for sure."

"The folks at Curtis Lee's State Farm are really wonderful to work with. New to US auto-insurance, but they made the process seem clear and manageable for me."

"Customer service and subject matter expertise are top-notch. Stanley and Ginger were very helpful every step of the way. Great advice and quality service!"

"Ginger Forslund is the key insurance point person for me. She has allayed any anxiety and explained things so well.
Mariclare Ballard"

"Baffled this place has such a high rating. I used them for 2 years over which they made mistakes I have never experienced with any other insurance broker I have used. They made incorrect changes to my policy on 2 different occasions one of which caused me to be without insurance for 2 months. Their customer service was abysmal, never seemed to understand the issue or take responsibility, non responsive, and honestly just rude. I am so thankful I don't need to use this office anymore. Whenever I called State Farm corporate they were extremely helpful, this office specifically is just terrible. I cannot express how much I dislike this office, I had to waste nearly 6 hours over 3 phone calls because of errors this office made. Anyway good riddance, hopefully someone more competent takes over so this office can run properly."

"This office was exceptional in customer service and my claim process was seamless. Highly recommend."

"I've been a customer of Curtis Lee and State Farm Insurance for four years and I can highly recommend them. They are always professional and responsive and generally a pleasure to work with. Ginger and Constance are particularly great to work with and have always helped take care of our needs. Thanks, State Farm team!"

"Great knowledge of their products. Always available and helpful. Roger Hinds"