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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlie Gallagher

May 2, 2024

5  out of  5 rating by Charlie Gallagher
"This office was exceptional in customer service and my claim process was seamless. Highly recommend."
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Gus Ellis

April 8, 2024

5  out of  5 rating by Gus Ellis
"I've been a customer of Curtis Lee and State Farm Insurance for four years and I can highly recommend them. They are always professional and responsive and generally a pleasure to work with. Ginger and Constance are particularly great to work with and have always helped take care of our needs. Thanks, State Farm team!"
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Roger Hinds

February 29, 2024

5  out of  5 rating by Roger Hinds
"Great knowledge of their products. Always available and helpful. Roger Hinds"
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Zoe Bell

October 17, 2023

5  out of  5 rating by Zoe Bell
"Great customer service - Ginger was wonderful to work with!"
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E Carmen Torres

September 29, 2023

5  out of  5 rating by E Carmen Torres
"After decades with an alternative automobile insurance agency, I decided to visit the agents at the local State Farm office. Kelsey Lee was warm and helpful. She gave me excellent customer service. We compared the proposed policy with the current policy "apples to apples". The savings and payment method exceeded my expectations. This experience was a pleasure, and I am delighted to be a new State Farm client with my neighbor."
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Ronald Lee D.D.S

September 26, 2023

5  out of  5 rating by Ronald Lee D.D.S
"Have been using Curtis for all my insurance needs for many decades now. I don't usually leave many reviews, but I feel it is time that I give him and his team at State Farm the recognition that they well deserve. Always service with a big smile is how I would describe their quick and efficient care they have provided me over the years. A special thank you for team member Ginger who has been taking care my car insurance needs since I started driving. Curtis and his team is what I consider a good neighborhood place of business that are all too rare in today's world. Thank you Curtis and team!"
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Marwan Mani

September 1, 2023

5  out of  5 rating by Marwan Mani
"This office is great! Every single agent I spoke to over the 10y i been with them was so helpful. And always on top of my requests! Recommend statefarm's and Curtis Lee's office! Thanks Stanley, Ginger and Kelsey👌🏽"
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August 24, 2023

5  out of  5 rating by vRavi
"Been with State Farm and Curtis' office since 2016 and my experience has been nothing but positive. The office staff is very responsive, friendly and you don't have to beat around the bush if you need your questions answered or get things done. Recommend them to anyone looking for their next insurance agent."
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l g

August 11, 2023

5  out of  5 rating by l g
"Curtis Lee's office provided the best customer service. Ian was extremely helpful, competent, courteous and personable."
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Calvin Wu

August 11, 2023

5  out of  5 rating by Calvin Wu
"The crew really makes you feel at home!"
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Shirley Rexrode

May 31, 2023

5  out of  5 rating by Shirley Rexrode
"Not only is Curtis Lee a consummate professional, he is incredibly caring, responsive, reliable, friendly, and supportive. We have been working with Curtis for decades and he has always provided us with excellent advice especially when we are in a difficult situation. This permeates to the excellent crew (i.e. Stanley, Paul, and Ginger) that work at his office and have been with him for many years. Thank you, Curtis and team, for keeping us covered."
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Amy Lazarus

May 5, 2023

5  out of  5 rating by Amy Lazarus
"I don't usually leave reviews but these folks deserve 18 stars! Stanley and the whole team at Curtis Lee provide the best customer service. I can call or email and always get a helpful and quick response that makes my life easier and informs timely decisions. Stanley is a strong communicator, knowledgeable about insurance options, and always advises me well. Other insurance companies may provide slightly better quotes but the ease and accuracy of working with State Farm can't be beat. I discovered this office when I first moved to San Francisco and literally walked into their storefront. I'm so glad I'm still with them seven years later."
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Kay Dryden

May 3, 2023

5  out of  5 rating by Kay Dryden
"Ginger Forslund is fantastic! She is professional, knowledgeable, courteous, prompt, and a pleasure to work with. She is the best insurance agent I have ever encountered."
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Tiffany Montesano

April 27, 2023

5  out of  5 rating by Tiffany Montesano
"They are advocates for their clients. If you are having problems with your claim or not getting responses in a timely fashion they are on it! Ginger is a total gem! She actively follows up on claims for you if she notices it has been sitting for some time. She literally is like your personal assistant in handling these situations and doesn't give up. I wish I had her in my daily life! She helped me resolve some frustrating issues that I couldn't have had the patience for if it wasn't for her. Having someone like Ginger as part of your team for insurance says a lot about Curtis Lee. She has been working for Curtis for a very long time and speaks highly of the office and the services Curtis provides. Curtis Lee clearly values his customers and puts Ginger in charge of handling the difficult situations. Smart! You will feel safe in their hands"
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jack hayes

January 10, 2023

5  out of  5 rating by jack hayes
"We had a recent claim after an encounter with a big rig. My car was totaled but no one was injured. Ginger Forslund was an extraordinary"guide" through the whole process and the many communications with State Farm claims personnel. We've been working with Ginger for over forty years and NEVER once has she let us down. She is a great support through any problem we have ever had with claims, with communication with State Farm. Articulate, personable, caring, thoughtful, highly intelligent, VERY responsive, great follow through. She's a tremendously effective representative for State Farm. Ginger is THE reason we have all our insurance with State Farm!!!!"
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E Lee

December 9, 2022

5  out of  5 rating by E Lee
"Thank you Curtis and Stanley for your home insurance expertise and customer service! I can’t thank you both enough for your time, assistance and patience with my detailed insurance questions. Also, I’m very happy with the quote compared to other insurance companies!"
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Grant Smith

December 6, 2022

5  out of  5 rating by Grant Smith
"Everyone here is very easy to work with. Incredibly diligent and efficient. Highly recommend."
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Alivia Cannistra

October 25, 2022

5  out of  5 rating by Alivia Cannistra
"Great support and service for over 6 years while living in San Francisco. Curtis and his team were always quick to respond and provided great customer service."
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Johnny Ducksworth

September 28, 2022

5  out of  5 rating by Johnny Ducksworth
"They were pleasant to speak with and very helpful"
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Thomas Doherty

September 9, 2022

5  out of  5 rating by Thomas Doherty
"I have been using State Farm, Curtis Lee office for over 15 years now and I am delighted with the service this office provides for me. They are always happy to help with my insurance needs. They always follow up and give me a courtesy call on things coming up. I highly recommend these guys for all your prized possessions. Reach out to Conny or any of her other coworkers."
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Scott E

September 3, 2022

5  out of  5 rating by Scott E
"I have been a customer of Curtis Lee since 2005, and I currently have multiple lines of insurance through him. I have worked extensively with his office, including Paul and Stanley, for more than a decade. The TL;DR is that you simply will not find a better, more responsive, or more trustworthy agent than Curtis and his staff. Let me expand. Insurance is a funny thing, most of the time you don't think about it until you need it, and then--if you've failed to plan ahead--it's too late. My family has a long history with State Farm, and my grandfather was a State Farm agent. I have been with State Farm since I had my first car, and I have been with multiple agents in four states. I have never had a bad experience with State Farm--not with the agents, their staff, the customer service people, the adjusters--no one. If my experience is an indicator, State Farm should be high on your list of companies. All that said, you will now understand that if State Farm, in general, sets my bar for excellence--and it does!--then Curtis Lee consistently exceeds my expectations. There's not a single person in his office that I wouldn't trust to handle any of my needs. I know that if I have a question, any one of them will answer it competently. I know that I won't be sold products and services that I don't need. I know that when it comes to my property, my family, and my savings, they will give me the best advice possible. If you are looking for a great agent who has an excellent staff of trained professionals; or if you want products and services that you can have faith in and where you can receive a comprehensive explanation for every aspect of your policy, stop reading this and go see Curtis Lee. Highest recommendation."
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Diana Starcher

August 29, 2022

5  out of  5 rating by Diana Starcher
"We have done business with State Farm in San Francisco for over 25 years. My account for several policies is managed so well I don’t often connect with the office but when I do Ginger immediately takes care of any question or problem. She is friendly, knowledgeable and efficient……a pleasure to do business with."
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vera rogulsky

August 10, 2022

5  out of  5 rating by vera rogulsky
"When I had an accident , my agent, Ginger Forslund, helped me navigate thru rentals, claims, and fixing my Prius. When I ran into a problem with Carstar auto reconstruction, she again came through with her help and know how. The best part was knowing I had tremendous support every step of the way. Thank you."
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Wilson Li

July 22, 2022

5  out of  5 rating by Wilson Li
"Curtis and team, especially Ginger, are fantastic people over there that pay a lot of attention to making sure you’re covered properly and resolving any issues or accidents you may have. After an auto accident, Ginger would call with genuine concern and help with the process. We also built a honest relationship over the years which makes you feel like a family! Totally recommend working with this genuine team!"
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Paul Lei

July 8, 2022

5  out of  5 rating by Paul Lei
"Great service, always very helpful!"